Privacy Policy

Last updated 2 October 2026

Room3D ("we") provides a mobile app and website that let estate agents capture properties in 3D and publish walkable tours. This policy explains what we collect, why, and what you can ask us to do about it.

Who is responsible

Room3D, Athens, Greece. For any privacy question or request, write to dodopoulos2@gmail.com.

What we collect

• Scans. Video and camera position data recorded by the app while an agent walks a property, and the 3D model built from it.
• Listing details. What the agent types: title or address, and optionally price, size, number of rooms and floor.
• Account data. The agent's name, email address, agency, and the app key that connects their phone to their account.
• Basic usage data. Which tours were opened and when, so agents can see interest in a property. We do not build advertising profiles and we do not sell data.

The app uses the camera only while a scan is running. It does not record audio, and it does not read your photo library, contacts or location.

Why we collect it

• To build and host the 3D tour the agent asked for (performance of our contract).
• To keep accounts working and secure (legitimate interest).
• To show agents how their listings are performing (legitimate interest).

Who else sees it

We use third parties to run the service. They act on our instructions and may not use the data for their own purposes:

• Teleport (Varjo). Scan videos are sent to Teleport's servers to be turned into 3D geometry, which is then returned to us. This is the only third party that receives the raw footage.
• Render. Hosting of our servers and stored files.
• Stripe. Payment processing, where applicable. We never see or store full card numbers.

Some of these providers operate outside the EEA. Where that happens, transfers rely on the European Commission's Standard Contractual Clauses.

A note on people and property

A scan records whatever is in the room. Agents are responsible for having the owner's or occupier's permission to scan a property, and should avoid capturing people, documents, photographs or anything else private. If you believe a published tour shows something it shouldn't, email dodopoulos2@gmail.com and we will take it down while we look into it.

How long we keep it

Tours and their source scans are kept while the agent's account is active. Delete a listing and its tour and scan are removed from our systems. Close an account and we delete its content within 30 days, except where we must keep records for accounting or legal reasons.

Your rights

Under the GDPR you can ask us for a copy of your data, ask us to correct or delete it, object to how we use it, or ask us to send it elsewhere. Write to dodopoulos2@gmail.com and we will answer within one month. You can also complain to the Hellenic Data Protection Authority.

Children

The service is for professional use and is not intended for anyone under 16.

Changes

If we change this policy we will update the date above and, for anything significant, tell account holders by email.